Accident Recovery in Sacramento, CA

People before vehicles. If anyone is hurt or the scene is blocking live traffic, that is a 911 call, not a tow call. Get clear of the roadway if you safely can. The car can wait, and we will work around whatever emergency services need to do first.

You usually have a say in who tows it. On a scene the responding agency may call whoever is next on their rotation. If your vehicle is not obstructing traffic and there is no enforcement reason otherwise, you can generally ask for the company you want. Say so early, because once a vehicle is loaded and gone, getting it back out of somebody else's yard costs money and days.

Take your things out before it leaves. Registration and insurance documents, garage remote, phone charger, child seat, anything in the trunk. A child seat that was in a collision should be replaced rather than reused. Once the car is in a storage yard, retrieving belongings means opening hours, access rules, and sometimes a fee.

Decide where it is going, and decide quickly. Your shop, a body shop, your driveway or a storage yard. Storage accrues daily, so a car parked somewhere while a decision gets made is quietly running up a bill. If you have an insurance claim, get the destination and the tow receipt in writing, since your policy may well cover it.

A wrecked vehicle does not tow like a working one. Suspension and steering damage means the wheels will not track straight, so it gets winched onto a flatbed rather than dragged on its own wheels. Scenes also need clearing properly, glass and broken trim and fluid on the road, not just the car removed.

If an electric vehicle is involved, tell us. A damaged high voltage battery can reignite hours after a collision, and EVs need to be handled and parked with that in mind. It is not a reason to panic, it is a reason to say it on the phone.